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“Information technology experts didn’t cause the current economic downturn, but they certainly made it worse” states David Moschella in CSCs Leading Edge Forum, as complex economic models where implemented and followed blindly as a decision tool.

Big multinational companies use performance reviews with scoring system supported by IT as an “objective” measurement to scale employees performance through a year in an effort to “motivate” and “find improvement  areas”.

Consultant secure their advices based on “trustworthy” sources of information like Gartner or Forrester reports, academic research or previous experience. “You won’t get fired if you choose IBM” is a well defined saying.

All these cases have one thing in common: a quest to objectify decision making and thus remove responsibility from decision makers (cover their backs in the name of objectivity). My question is this: what happened to subjectivity, good leaders and on-the-spot decision making?

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